Q.Can I change the tickets after payment?
A.The purchase PASS cannot be changed or the selected date cannot be changed after payment.If you would like to change the schedule, please purchase an additional DAY PASS.
Q.I didn’t register for the audition, but now I want to take it. How can I join the audition?
A.Contact us by En Dance Studio Official LINE (https://lin.ee/4Zt3FYP) until the day before. You can’t take only the audition. Make sure that you already have the pass of the day which has the audition and take the class before the audition to learn the choreography for the audition.
Q.Should I take all the classes on the day?
A.By using the DAY PASS, you can take all the classes. But you don’t need to. All classes will be taught by amazing dancers. We recommend you to take as many as you can and want.
Q.Can I buy a single class ticket?
A.We only have DAY PASS for now. We will inform you on our SNS / HP, if we decide to sell single class tickets.
Q.Can I get a refund, if the lineup changes?
A.Your purchase cannot be refunded after payment in any cases. Make sure to read the cautions before you purchase.
Q.Can I give my DAY PASS to someone else?
A.Tickets cannot be transferred. Thank you for your understanding.
Q.Can I come into the class after the class starts, or leave during the class?
A.After 15 min passed, you can’t join the class. To pay respect to instructors and other students, please refrain from leaving during class. But feel free to talk to our staff if you don’t feel well during class.
Q.Do you have the age limit?
A.We don’t have any age limit. All classes might be high level, but we are hoping it will be good challenging for you!
Q.I’m a beginner. Can I join the camp?
A.Our camp is opening up for any dancers! All classes might be high level, but we are hoping it will be good challenging for you!
Q.Can you help me to get a VISA, and book hotels?
A.We ask you to get a VISA and book hotels by yourself. Please use this information as reference to find a place to stay.
Q.Can I take pictures with Instructors?
A.Please refrain from taking pictures with Instructors after the class. We will give you the class picture at the reception after confirming with the instructor. Make sure to come to the reception during Dance Camp Plus.
Q.I don’t know how to buy DAY PASS! How can I get one?
A.=How to buy DAY PASS for Dance Camp Plus=
- 1. Visit “mypage” URL : https://secure.en-system.net/mypage/
- 2. Click「バーチャル会員登録ご希望の方」
- 3. Register “Virtual Members” (FREE)→Event WORKSHOP→Dance Camp Plus 2022 Summer 2022
Q.How can I check in?
A.=How to check in=
- 1. Visit “mypage” URL : https://secure.en-system.net/mypage/
- 2. Log in→Event WORKSHOP→Dance Camp Plus 2022 Summer 2022→Find your QR code.
- 3. Show it to our staff at the reception.
Q.I can’t receive the Email of a convenience store payment.
A.The Email might be marked as spam mail. Check your spam mail folder.
If you still can’t find the Email, contact us, cancel your reservation and reserve it again with a different Email address.
Q.I can’t receive the Email of “Virtual Members” of mypage.
A.The Email might be marked as spam mail. Check your spam mail folder.
If you still can’t find the Email, contact us by LINE. We can tell you your ID. You can register from here (https://secure.en-system.net/mypage/). Send your ID and Email address from this page.
Q.Are there any convenience stores or restaurants close by?
A.These are some convenience stores and restaurants around our studio. Find on your map.
Q.Can I register/cancel “En dance studio members” NOT the Dance Camp Plus during the Dance Camp week?
A.During the Dance Camp Plus 2022 Summer, you can’t change/cancel/suspend your course since our studio will be closed. But our staff can help you to register on the website or explain to you about courses. Sorry for the inconvenience in advance.
Q.How can I contact the staff of En Dance Studio?
A.Install LINE, and add our official account. You can contact us by LINE.